More about our Customer Service Reps
More about Billing and Meter Reading

At Klickitat PUD, we try to make it easy to do business with us. Below are some of our customer services.

Paying your bill

• Pay your PUD bill without lifting a finger -- have it deducted automatically from your checking account
• Budget Payment Plan -- Pay the same amount for electricity year round
• Low-Income Elderly Discount -- For those 62 and older with a household income below $20,000
• Payment Arrangements -- When you can't pay your bill in full or on time, give us a call!
• Help others pay their PUD bills -- Operation Warm Heart or gift certificates

Meter reading

• Give us your monthly meter reading electronically!
  
• How to read your meter
  
• Help the meter readers avoid pet problems

Discounts help low-income elderly customers (see policy)
To ease the burden of winter heating bills, the PUD offers 10 to 40 percent discounts to low income seniors from December through April. In fact, Klickitat PUD was the first PUD in the region to offer such a boost to its elderly customers.

To qualify for the senior discount, customers must be at least 62 years old and have annual household incomes below $20,000. Customers can apply for the discount by contacting the county Senior Services office, 773-3757, or 800-447-7858. For more information, contact the PUD Customer Services Department at 773-5891 or 800-548-8357.

Payment arrangements
Sometimes things come up and you can't pay your PUD bill in full and on time. If that happens, the worst thing you can do is just not pay your bill and hope it goes away, says Billing Clerk Lori. Not paying your bill means you'll get collection points on your account, plus possibly additional charges for late notices and having the power disconnected and reconnected.

If you're having a problem, call our Customer Service Department. Often we can make payment arrangements that will help you in the short term. To make payment arrangements contact Lori at 773-5891 or 800-548-8357. If you're a customer in the White Salmon area, contact Wanita at 493-2255, or 800-548-8358.